Privacy Policy
Last updated: October 24, 2026
Patente Prep (the "App") helps learners prepare for the Italian driving-theory exam in Italian, English, Punjabi and Hindi. This policy explains what personal data the App processes, why, where it is stored, how long it is kept, and the rights you have under the EU General Data Protection Regulation (GDPR) and Italian law. The App is operated by its developer, reachable at patenteprep@gmail.com (the data controller).
You can use most of the App as a guest without an account. The sections below apply when you sign in or make a purchase.
Account information. When you sign in we store your e-mail address, display name, profile photo URL (if your Google or Apple account provides one) and the sign-in method. With Sign in with Apple you may hide your real e-mail address. Purpose: to create and secure your account and to sync your progress across devices. Legal basis: performance of the contract with you.
Learning and progress data. Questions answered, correct/incorrect answers, mistakes to review, quiz and mock-exam results, XP, level and streak, the licence module you study, your study mode, exam date and app language. Stored on your device and, when signed in, in your account. Purpose: to run the App (progress, spaced repetition, readiness score, reminders). Legal basis: contract.
Device and app information. From version 2.1.24 the App records, at sign-in, the platform (Android, iOS or web), operating-system version, device manufacturer and model (or browser on the web), app version and build, the store the App was installed from, device language and time zone, and the platform the account was first seen on. We do not collect advertising identifiers, IMEI, serial numbers or precise location. Purpose: troubleshooting your support requests, compatibility (knowing which OS versions and devices to support) and aggregate statistics (how many users are on Android, iOS or web). Legal basis: our legitimate interest in operating and improving the App.
Push notification token. If you allow notifications, a Firebase Cloud Messaging token for your device is stored with your account so we can send study reminders, exam-date reminders, support-chat replies and occasional service messages. It is removed when you sign out and when you delete your account. Legal basis: your consent (the notification permission), which you can withdraw in your device settings.
Purchases and subscriptions. Payments are processed by Google Play (Android), the Apple App Store (iOS) or Stripe (web). We never see or store card numbers. We store the plan you bought, its status and renewal/expiry dates and the store's transaction or subscription identifier, so your access can be restored and support can verify a purchase. Legal basis: contract and our legal obligations (accounting).
Support chat and in-app inbox. Messages you send through the in-app support chat, and the notifications delivered to your in-app inbox, are stored with your account and read by the App operator to answer you. Legal basis: contract (support).
E-mails. We send transactional e-mails (welcome, purchase and cancellation confirmations, account deletion) and study-reminder / engagement e-mails. Every reminder e-mail contains an unsubscribe link; you can also disable marketing e-mails in Settings. E-mails are sent through Resend. Legal basis: contract for transactional e-mails, consent (withdrawable at any time) for reminders.
Usage analytics. The App uses Firebase Analytics to understand how features are used (for example: quiz completed, mock exam completed, paywall viewed, purchase completed, screen views) together with coarse device and app-version information and a random app-instance identifier. Analytics are used only to improve the App; we do not show ads, do not use advertising identifiers and do not share analytics with advertisers. You can switch analytics off at any time in Settings. Legal basis: consent / legitimate interest, as applicable.
Security logs. Our servers keep technical logs (time, action, pseudonymous user ID) for up to 30 days to detect abuse and debug failures. E-mail addresses are masked in these logs.
We do not sell personal data, do not use it for advertising, and do not make automated decisions with legal effects about you.
These providers process data on our behalf under their data-processing terms. Data is hosted on Google Cloud, primarily in the United States; transfers outside the EU/EEA are covered by the EU Standard Contractual Clauses and the providers' data-protection commitments.
All data is transmitted over HTTPS and stored in Google Cloud. Database security rules ensure that each account can read and write only its own data; the App operator (administrator) can read account data to provide support. Purchases are verified against the stores; card data never touches our systems.
We do not sell, rent or trade your personal data and do not share it with third parties for their marketing. Data is shared only with the processors listed above to operate the App, or when the law requires it.
Under the GDPR you have the right to:
To exercise these rights write to patenteprep@gmail.com. We answer within 30 days.
You can delete your account yourself at any time in the App: Profile → Delete account. This immediately removes your account, learning data, device information, push token, support chat and inbox from our systems, and cancels any Stripe subscription. Subscriptions bought through Google Play or the App Store must be cancelled in the respective store; deleting the account does not cancel them automatically.
You can also request deletion by e-mail at patenteprep@gmail.com or through this page; we process requests within 30 days.
The App is intended for people preparing for an Italian driving licence (the AM moped licence is available from age 14). In line with Italy's age of digital consent, we do not knowingly collect personal data from children under 14. If you believe a child under 14 has created an account, contact us and we will delete it.
We may update this Privacy Policy from time to time. Changes are posted on this page with an updated date; material changes are also announced in the App.
If you have any questions about this Privacy Policy or about your data, please contact us at:
Email: patenteprep@gmail.com